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Source: http://www.netstorm.no/Products/storyview/prices.aspx
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StoryView editions & options - list of prices

        Basic   Professional   Enterprise
  Users/     E1   E2   E3   E4   E5
Capacity     License Service Hosting   License Service Hosting   License Service Xtra DB Hosting   License Service Xtra DB Hosting   License Service Xtra DB Hosting
U1 C1     32 000 6 899 7 762   48 000 10 349 10 349   - - - -   - - - -   - - - -
" C2     48 000 10 349 11 642   72 000 15 523 15 523   108 000 23 285 4 320 20 374   124 800 26 907 4 992 21 526   139 200 30 012 5 568 22 509
" C3     - - -   91 200 19 663 19 663   136 800 29 494 5 472 25 807   158 080 34 082 6 323 27 266   176 320 38 015 7 053 28 511
" C4     - - -   103 200 22 250 22 250   154 800 33 375 6 192 29 203   178 880 38 567 7 155 30 853   199 520 43 017 7 981 32 262
" C5     - - -   115 200 24 837 24 837   172 800 37 256 6 912 32 599   199 680 43 051 7 987 34 441   222 720 48 018 8 909 36 014
" C6     - - -   144 000 31 046 31 046   216 000 46 570 8 640 40 748   249 600 53 814 9 984 43 051   278 400 60 023 11 136 45 017
U5 C1     48 000 10 349 11 642   72 000 15 523 15 523    -  -    - - -  -    - - - -
" C2     72 000 15 523 17 464   108 000 23 285 23 285   162 000 34 927 6 480 30 561   187 200 40 360 7 488 32 288   208 800 45 017 8 352 33 763
" C3     - - -   136 800 29 494 29 494   205 200 44 241 8 208 38 711   237 120 51 123 9 485 40 898   264 480 57 022 10 579 42 766
" C4     - - -   154 800 33 375 33 375   232 200 50 062 9 288 43 805   268 320 57 850 10 733 46 280   299 280 64 525 11 971 48 394
" C5     - - -   172 800 37 256 37 256   259 200 55 884 10 368 48 898   299 520 64 577 11 981 51 661   334 080 72 028 13 363 54 021
" C6     - - -   216 000 46 570 46 570   324 000 69 854 12 960 61 123   374 400 80 721 14 976 64 577   417 600 90 035 16 704 67 526
U10 C2     - - -   162 000 34 927 34 927   243 000 52 391 9 720 45 842   280 800 60 540 11 232 48 432   313 200 67 526 12 528 50 644
" C3     - - -   205 200 44 241 44 241   307 800 66 362 12 312 58 066   355 680 76 685 14 227 61 348   396 720 85 533 15 869 64 150
" C4     - - -   232 200 50 062 50 062   348 300 75 093 13 932 65 707   402 480 86 775 16 099 69 420   448 920 96 787 17 957 72 590
" C5     - - -   259 200 55 884 55 884   388 800 83 825 15 552 73 347   449 280 96 865 17 971 77 492   501 120 108 041 20 045 81 031
" C6     - - -   324 000 69 854 69 854   486 000 104 782 19 440 91 684   561 600 121 081 22 464 96 865   626 400 135 052 25 056 101 289
Ux Cx     - - -   .... .... ....   .... .... .... ....   .... .... .... ....   .... .... .... ....

 

General terms

Currency NOK applies to the table of prices.
The amounts are less local taxes that may apply, but otherwise all-inclusive as you sum:

  • License: License of use (required)
  • Service: System service (required)
  • Hosting: NetStorm Internet Hosting Service (optional)

Definitions, terms and conditions in full detail can be found in the standard agreement form.

 

Licenses

As with most vendors, we use the term license so that an user organization commonly need one license for one or more users (as opposed to one license per user).

Notation

There are 5 "dimensions" in which you can expand an license:

  • E : Functional editions and modules
  • U : Number of users
  • R: Number of readers (read-only limited users)
  • C : Data capacity (usually measured in number of assets managed by the system, for example vessels or drill rigs)
  • D: Technical installation extras (for example, using a local Oracle database)

The size of a license has a notation ("CRUDE form") where each letter is followed with a number for the "dimension size".
For example, the full product/edition names "ShipView E3U5C2" or "RangeView E3U5C2" describes a license with functional edition 3, max 5 users, no readers, capacity level 2 (max 50 vessels) and no installation extras.

Bear with us, we'll explain our edition level system. It is put together for making you pay for no more than you need.

 

User levels

Number of named users that can log on and edit data; available levels:

  • U1 : Single user license.
  • U5 : 2-5 users.
  • U10 : 6-10 users.
  • UX: 11+ users.
    Contact us for price in cases of more than 10 users.

 

Read-only licenses

You may purchase additional Read-Only access to have extra users at a lower cost. We call them readers instead of users.

The only operational difference between readers and users is that readers cannot add or update to your data-space. Update and Add buttons are unavailable in the screens.
At all times, the reader can see all screens and reports.

A reader can be upgraded to a user, and a user can be downgraded to a reader, at any time. Currently, such operations affect the license setup and are handled by NetStorm. But it takes only a minute or two after contacting us.

There are 3 "rules" that complete the reader concept:

  1. Adding readers does not increase the annual software service service fee. At the same time, readers cannot claim software service directly from NetStorm. A reader needing assistance would have to rely on local users for support, and eventually channel a problem to NetStorm through the user administrator.
  2. Readers are half the price of regular users.
    More accurately, if you consider upgrading the license to the next user number step, and calculate the price for a single of the new users, the reader would cost exactly half.
  3. Moreover, readers can be purchased one by one, up to a number equal to the number of users in the license.

You should really consider readers for your license.
Remember, NetStorm does not offer arrangements for a custom number of users. There's nothing between the packages of 1, 5 and 10 users. You would have to buy a 5-pack if you need 2 users.
But, if one of the potential users doesn't need more than reader functions, you could definitely save money.

Here's an example:
You have an U5 (5 user) license costing 234000. You have 5 active users, but now an executive wants to be able to query data directly. Upgrading to U10 would cost 117000 (315000 less 234000), while an extra reader costs only 17550.

 

Editions levels and modules

The functional edition levels are for scaling down costs with a license. This way, organizations with moderate requirements can get started at lower cost. Each edition is a collection of modules that we carefully put together as a "step-up package", available in levels:

  • E1 : Standard
  • E2 : Professional
  • E3 : Enterprise/3
  • E4 : Enterprise/4
  • E5: Enterprise/5

E1: Standard edition

All basic functions for managing insurance coverage. Incidents and insurance claims are not handled in this edition. Suitable for ship owners up to medium size, or as an entry level product for any company that not yet can decide wether the claims managers, QA and technical managers will take part in the system.

E2: Professional edition

This is the edition that most ship owners will choose.

E3: Enterprise edition/3

This edition is for large enterprises managing a substantial fleet. Systems integration has been highly focused.
As previous, with more modules:

  • [#6] Multiple claim stages
  • [#9] Incident journal
  • [#15] Incident Classification
    An abnormality tracking system. Incident analysis based on multipoint hierarchical classification systems. With selection of preferred classification standard.
  • [#19] XML output of reports
  • [#20] Comprehensive database documentation
    Access to extensive data storage documentation, for all kinds of data mining and making of own custom reports.
  • [#21] Services for advanced database use and integration
    Basic integration with other systems like technical management and accounting systems, plus two-way xml/web service data targeting the insurer/broker. Possible to make almost any custom integration with other systems.
  • [#22] Task management & reminders of "open incidents"

E4: Enterprise edition/4

As previous, with more modules:

  • [#10] Journal of Claim
  • [#13] Documents in Journals
    Complete document handling features, including storage of scans, photos, video-clips, PDFs and virtually any document or file type. Post (forward e-mail) to journals of vessel, incident, claim, cover or general repository.
  • [#14] Posting to Journals
  • [#23] Task planning
    Task planning (Issue tracking) system with due/reminder control: Interactive journals of planned events/tasks.
  • [#24] Premium installments
  • [#26] Estimate of covers by inception
    Extensive budgeting. (an extended set of budget entry points, opening for even more accurate estimates)
  • [#28] Participant role assignment

E5: Enterprise edition/5

As previous, with even more modules:

  • [#11] Cover journal
  • [#12] Vessel journal
  • [#25] Transactions
    A full set of accounting functions for tracking any payments, estimates and planned costs.
  • [#27] Estimate of covers cost by expiry
  • [#29] Extended reports
    Extensive cash flow analysis. An extended set of terms and payment points, opening for even more accurate cash flow management.
  • [#30] Vessel naming history on reports
  • [#35] Registration of insured customers
  • [#36] Commission for covers

Modules can be licensed separately from actually licensed editions. If your organization need one special module, but really does not need the other modules of the same edition level, then you may buy this special module at 50% off the price difference between the editions.
As a rule, you cannot buy separate modules from higher up than the next edition. This means that if you have E2, the E4 modules are not meant for you (at least you should upgrade to E3, then buy an extra module). Still, some exceptions can made if technical issues doesn't stop us, you would have to contact us in such special cases.

 

Capacity levels

Like the user level and edition level, the capacity is another measure to help keeping license costs at "a fair level". This way, organizations with moderate system requirements can get started at lower cost.
One or more data entry screens (asset/client/etc) are "locked" to a maximum number of active registrations as indicated in the list of available levels, currently ranging from C1 to C6.

With products oriented toward unit management (like ShipView and StoryView managing vessels and rigs) the limits are:

  • C1 : Up to 20 vessels or 10 rigs
  • C2 : Up to 50 vessels or 25 rigs
  • C3 : Up to 100 vessels 50 rigs
  • C4 : Up to 150 vessels 75 rigs
  • C5 : Up to 200 vessels or 100 rigs
  • C6: Open - Unlimited number of vessels/rigs

Inactive (sold/terminated) or historical items does not count toward the limit of registration. If your fleet consists mainly of small vessels, compared with the average of the international trade fleet, we may come to an arrangement with a price that reflect the total tonnage.

The other products that are client oriented have the following limits:

  • C1 : Up to 2 clients
  • C2 : Up to 5 clients
  • C3 : Up to 10 clients
  • C4 : Up to 15 clients
  • C5 : Up to 20 clients
  • C6: Open - Unlimited number of clients

 

Technical installation extras

Database options: Currently there's one database option besides the default option; Oracle.
The default system setup is for Microsoft SQL Server, choice of any editions of version 2000 or 2005. This choice will cost no extra, except if you need more licenses from Microsoft (the express edition is totally free). Selecting the extra database option will cost no more in initial/license fee, but will cost a little more in form of annual service fee, as indicated in the price matrix.
The extra database option can therefore easily be ordered at any time without making additions to the general license agreement. Technically, a switch to a database option, and possibly back, will work with no loss in data quality. The only cost of the database switching operation will in most cases be a few hours of consulting and assistance, if needed. As a general note; a database option can be discontinued from NetStorm if no one is using it, but this is unlikely to happen with Oracle, and certainly not with SQL Server.

Database options - Available levels:

  • D1 : Standard, no extra required - Use of Microsoft SQL Server database
  • D2: Optional use of Oracle database

 

Additional licenses

This special offer is most used with high volume licenses, but might be favorable for small scale situations as well. This is not really about extra users. The fact that a user can work with licenses other than the license of the employer can be quite convenient. The extra license cost is 25% of what a regular license (any of the license situations described on this page) would cost, provided that the users of your license are the only write level users of this new license.
Buying an extra license at 50% of the regular license will yield separate users with read rights for the additional license.
- Sample 1: Company A is providing services for company B. Company B wants ShipView's reports and summaries like company A has. Company B is already aware that it is a good idea to own the data they are (in some way) paying you to register for them. Company B don't need to and don't want to have their data mixed with the data of company A, and they gain extra security and portability advantages by letting isolating data in a separate license container. Associated with you, they buy an license at 25% off regular cost.
- Sample 2: Like sample 1, except that B wants to view (not edit) some or all data directly in ShipView, using the report selector etc. Associated with you, they buy an license at 50% off regular cost, upgradable to a full version.

See separate article on choosing license bundles, for maximum flexibility in managing access control.

 

Hosting

You can run your license data space directly from our servers from anywhere with Internet access. The access speed, reliability (percent up-time) and other quality and security measures (backup routines etc) can be leveled to your needs.

 

Hosting Service Level Agreements (SLA)

The hosting service prices in the above table is for the basic hosting level, which is what you probably want if you don't know of particular needs. Our range of hosting levels for TopView type products are:

  1. NetStorm Hosting Base Level
  2. NetStorm Hosting Level 2
    Adds 10% to the prices of base level
  3. NetStorm Hosting Level 3
    Adds 15% plus NOK 8 000 to the prices of base level.
  4. NetStorm Hosting Level 4
    Adds 15% plus NOK 40 000 to the prices of base level.
  5. NetStorm Hosting Custom Level
    Please contact us for prices
  6. NetStorm Hosting Base Level External
    Adds NOK 15 000 to the prices of base level.
  7. NetStorm Hosting Level 2 External
    Adds 10% plus NOK 15 000 to the prices of base level.
  8. NetStorm Hosting Level 3 External
    Adds 15% plus NOK 23 000 to the prices of base level.
  9. NetStorm Hosting Level 4 External
    Adds 15% plus NOK 60 000 to the prices of base level.
  10. NetStorm Hosting Custom Level External
    Please contact us for prices

 

Supplemental services

Other services are priced by hour as consultancy services. A few samples:

License setup and modification

NetStorm reserves the right to charge a small fee for making license changes, but no more than the cost of a half man-hour. The charge is limited to the operations of adding, renaming, removing and disabling users, renaming the licensed company name, and downgrading license levels. On long term, the fee is assumed to be less used, as the process will be automated through the member pages.

Moving of a dataspace

NetStorm provides automated routines for extracting and inserting individual dataspace of licensees. Examples are moving a local installation up to a hosted installation and vice versa. Although this is not a particularly time consuming task, the customer may still be charged for the time spent on this task according to the prices of NetStorm consultancy services.

Installation

(Applies only to local hosting)
IT professionals can easily install ShipView in a local area network. But you may prefer having our on-site assistance when installing, especially if you are going to open the system for Internet access.
If a single day installation and introduction training is preferred, we recommend this 6 hour package: Installation services 09:00-12:00, introductory course 12:30-15:30. Installation will normally finish in less than 3 hours, so you could have more time for training if you are able to push forward.

Training

We recommend the 3 hour introduction course. Some time after that, when you are a bit familiar with ShipView, consider the ShipView Enterprise Strategy Course (3 to 5 hours).

Data conversion

NetStorm can assist you fully in converting data from other systems, to fit with ShipView. Note that some data may not be fully utilized, for example unstructured spreadsheets.

 

Change of prices

Prices in annual system service for already licensed products may be adjusted annually up to the general price increase, if stated in the license agreement, which we do in most cases. A price increase in hosting services will be published at least 30 days earlier. With these exceptions, all other prices can changes will be published on this page (http://www.netstorm.no/Products/ShipView/prices.aspx) without further notice.

 

Document change history:

  • 2007-03-10: First published.
  • 2010-01-01: Prices for hosting and system service was raised by 7.8%, corresponding to the value of the consumer index rise by www.ssb.no, calculated for the period July 2007 to January 2010. (license prices etc. were not raised)